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COBRA Tips

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Deadline Approaches For Compliance With Federal Privacy Notice Rules
February 25, 2004
Santa Rosa, CA
April 14, 2004 is the date on which small health plans must comply with the privacy provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). "Small" health plan is defined by the law as one that pays less than $5 million a year in premiums. Larger health plans were required to comply last year.

The HIPAA Privacy Rule creates national standards to protect individuals' medical records and other personal health information (PHI), whether on paper, in computers or communicated orally. It sets legal boundaries on the use and disclosure of health information and limits the release of information to the minimum extent reasonably necessary for the purpose of the disclosure. It also gives individuals the right to examine, obtain, and correct their medical records. One of the most important provisions of the Privacy Rule is the requirement that a Notice of Privacy Practices be distributed.

This COBRA Tip will explain: Which entities must comply with the HIPAA Privacy Rule, what is protected health information, and what is the Notice of Privacy Practices.

Who must comply with the HIPAA privacy standards?
The HIPAA Privacy Rule covers health plans, health care clearinghouses, and any health care provider that transmits protected health information in electronic form. Together these are referred to as "covered entities." But health plans with more than 50 participants are covered entities and must comply with the Privacy Rule, except those plans with fewer than 50 participants that are administered solely by the employer that established and maintains the plan.

Why should employers be concerned about the Privacy Rule?
The HIPAA Privacy Rule does not explicitly apply to employers. In fact, the Department of Health and Human Services (HHS), the federal agency that oversees compliance with the law, has no authority over employers. But employer health plans may utilize or generate health information about identifiable enrollees and, to the extent that the employer has access to such information, it may need to comply with at least some of the provisions of the Privacy Rule.

Employers who self fund their group health plans are privy to more of their employees' personal health information than those that are insulated by insurance companies. However, employers whose health plans are largely administered by insurance companies should examine their procedures to ascertain to what extent they may have access to protected information. Even employers that maintain fully insured plans and receive little or no protected health information may need to comply with the Privacy Rule. The fact that your insurance carrier is also subject to the Privacy Rule doesn't necessarily insulate you from compliance. It is your responsibility to know whether you are receiving protected health information and if so, take steps to comply with the law independently of your insurance carrier's compliance.

Business Associates: A business associate of a group health plan is an outside organization that performs functions that involve the use or disclosure of individually identifiable health information. If a group health plan uses a business associate to perform services, such as COBRA administration, the law requires the plan to enter into a written agreement with the third party that imposes safeguards on the identifiable health information that may be used or disclosed. This agreement is accomplished by entering into a Business Associate Contract. The Office for Civil Rights suggests language to use in such a contract. The covered entity is not responsible or liable for the actions of its business associates, but if it learns about a violation of the contract, it must take reasonable steps to end that violation or terminate the contract.

What information is protected health information?
According to the HHS Office for Civil Rights, the Privacy Rule protects all "individually identifiable health information" held or transmitted by a covered entity or business associate, in any form or media, whether electronic, paper or oral. This information is referred to as "protected health information," or PHI. PHI may be actual medical records, but it is also any other information created or received by an employer or group health plan that relates to the health of plan participants and that could be used to identify a particular individual. Personal health information generally may not be used for purposes unrelated to health care and covered entities may use or share only the minimum amount of protected information needed for a particular purpose. The information may be received in any form: written, electronic or oral.

The definition of PHI is very broad and not limited to specific medical data. It may be information that relates to an individual's past, present or future physical or mental health or condition and that identifies the individual, either specifically or if there is a reasonable basis to believe that it could be used for identification. (PHI often contains names, addresses, birthdays, or Social Security numbers.) It may concern the provision of health care to a particular individual, including payment for that health care.

What information is not protected health information?
The Privacy Rule specifically excludes from protected health information employment records that a covered entity maintains in its capacity as an employer. And there are no restrictions on the use or disclosure of health information that neither identifies nor provides a reasonable basis to identify any particular individual. PHI may be "de-identified" by removing specified identifiers of the individual and of relatives, household members and employers.

Employers and plan sponsors are permitted to receive, without being subject to the rule, PHI from insurers regarding:
1. Enrollment;
2. Summary health information, such as summaries of claims history, expenses or types of claims and that is stripped of all individual identifiers other than five-digit zip codes; and
3. Information necessary for the performance of plan administration functions.
Information given to an employer during the employment process or as part of a Workers' Compensation claim will likely be exempt from the Privacy Rule.

What Must Health Plans Do To Comply With The Privacy Rule?
By April 14, 2004, small health plans and employers that may be privy to protected health information must establish policies and procedures to protect the confidentiality of plan participants. They must also distribute a Notice of Privacy Practices and limit the use and disclosure of information as required under the federal rule.

Notice of Privacy Practices
A health plan that creates or receives PHI, in addition to merely summary health information, must distribute a Notice of Privacy Practices to each of its participants. The notice must be distributed to each new enrollee at the time of enrollment or whenever a material modification is made. It must also send a reminder to every enrollee at least once every three years that the notice is available upon request. The notice need be furnished only to the "named insured," not to spouses or dependents.

Note: A health plan that does not create or receive PHI other than enrollment or summary health information is not required to provide a notice.

The notice must be written in plain language and contain specified elements, such as the uses and disclosures, with examples, of how the plan will use participants' health information. It must advise participants of their right to request and receive copies their health information and to request restrictions on certain uses and disclosures of that information. If state laws exist that are "more stringent" than the federal privacy rule, the notice must contain that information. Although the HHS does not make available a model Notice of Privacy Practices, the law explicitly sets out both required and optional elements.

Other Privacy Rule Provisions
Other important provisions of the HIPAA Privacy Rule that may require your compliance are: 
 
  • Individuals are entitled to see and obtain copies of their medical records and to request corrections if they identify errors. Health plans should provide access to these records within 30 days of the request and may charge for the cost of copying and mailing.
  • Covered entities may use or share only the minimum amount of protected information needed for a particular purpose. Individuals need to sign a specific authorization before a covered entity could release their medical information to outside businesses for purposes not related to health care, including marketing.
  • Individuals are entitled to file formal complaints regarding the privacy practices of a covered health plan. The complaints may be made directly to the health plan, or to HHS' Office for Civil Rights (OCR). Information on how to file complaints must be included in the Notice of Privacy Practices.
  • Steps must be taken to ensure that any business associates who have access to PHI agree to the same limitations on its use and disclosure.
  • Personnel must be trained in privacy procedures and a specific individual be designated as the person responsible for ensuring that the procedures are followed.
Conclusion
It is not a simple matter to decide whether, as an employer and sponsor of a group health plan, you are subject to the provisions of the HIPAA Privacy Rule. It depends primarily upon whether you receive or generate individual health information that may identify individual health plan participants. The fact that your plan's insurer is required to comply does not necessarily let you off the hook. Regulations provide for penalties of up to $25,000 per violation for every year of noncompliance, fines up to $250,000, and imprisonment in certain cases of knowing violations. If you are in doubt as to whether you are a covered entity and subject to the Privacy Rule, professional advice should be sought. If you fall under the terms of the rule, take the necessary steps to comply by the April 14, 2004 deadline.

The Department of Health and Human Services' (HHS) Office for Civil Rights (OCR) provides assistance for compliance with the Privacy Rule. Click on Office for Civil Rights – HIPAA for guidance, answers to frequently asked questions, and other helpful information.

Suggested language for a Business Associate Contract is available at Sample Business Associate Contract Provisions.
 
This information is provided by OnQue Technologies, Inc. for educational purposes only and does not constitute legal advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought.
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OnQue Technologies, Inc.
 
As seen in Health Insurance Underwriter Magazine
HIU Magazine, February 2004
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