|
|
|
A Service of OnQue Technologies, Inc. |
| Post Office Cannot Deliver
Notice |
March 6, 2006
By Scott Haines, President
OnQue Technologies, Inc.
Santa Rosa, CA |
 |
 |
The
following is an excerpt from Questions and Answers from the COBRA Help Desk–Part
II.
Broker: What should I do when a COBRA notice
is returned marked No Mail Receptacle?
OnQue: According to the
law, the notice must be provided in a "good faith manner that is reasonably
calculated to ensure actual receipt of the material." This means that it is
very important that you take all "reasonable" steps necessary to deliver the
notice and that you carefully document your actions. The United States Postal
Service endorsement, No Mail Receptacle, indicates that the individual's
address is correct, but he or she failed to provide a receptacle for receipt of
mail. I suggest you contact the individual by phone to determine the best
method of delivery to his or her residence. If that fails, consider sending the
notice via courier or by any other means likely to ensure delivery of the
notice. Also, consider contacting the postal service to discuss alternative
methods that ensure delivery. Again, be sure to carefully document every action
you take in your attempt to deliver the materials. |
| |
| Related COBRA Tips |
| Are You Using
The Safest Method To Deliver COBRA Notices? |
|
This information is provided by
OnQue Technologies, Inc. for educational purposes only and does not constitute
legal advice. If legal advice or other professional assistance is required, the
services of a competent professional should be sought.
|
 |
|
Click here to view past
tips: Tips
Archive |
 |
|
|
|
| As seen in
Health
Insurance Underwriter Magazine |
 |
| |
COBRA Tips and OnQue Technologies
are registered trademarks of OnQue Technologies, Inc.
Copyright © OnQue
Technologies, Inc. All Rights Reserved. |
|
